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Frequently Asked Questions
Q1: Why should I choose your products? What is your advantage?
A1: With 15 years of experience, we have a professional sales team and various kinds of products to offer a one-stop procurement service, helping you save money, time, and energy.
Q2: What is the process for placing an order?
A2: The process involves Inquiry -> Quotation -> Confirmation of Details -> 30% Deposit -> Goods Preparation -> Inspection -> 70% Balance -> Delivery.
Q3: Can I get a sample before placing a full order?
A3: Yes, samples are available, though the customer is expected to cover the sample and shipping costs.
Q4: Do you accept third-party inspections for the goods?
A4: Yes, we warmly welcome third-party quality inspections. We also have a strict internal QC team that checks all products before loading.
Q5: Is it possible to visit the production facilities?
A5: Yes, we warmly welcome your visit. We can offer pick-up services if needed to facilitate your tour of our facilities.
Q6: What steel grades are available for the square tubes?
A6: Our standard products use Q235B carbon steel, but we can accommodate various requirements based on the specific needs of your project.
Dactron Pipe
